Transportation and Handling

Use the fastest delivery method available to us to deliver to most countries in the world.

Track:

Please follow the instructions below to operate:

  1. Copy your:
    • order number,
    • Tracking numberOR
    • e-mail address.
  2. Open the tracking page
  3. Paste any of the above information into the designated fields on the page, and then press’ track ‘.
  4. You can now track the status of your order.

The processing time for orders is 1-2 working days. Please note that this time may vary during holidays or limited edition releases. Thank you for your patience.

Estimated delivery time/country/region (working days):

The transportation and handling costs are as follows:
Expected shipping and handling fees up to $5
damage
If your johnsonfoam order is damaged during transportation, we would be happy to provide you with a free replacement. Please contact our customer support team through the contact form.

Please note that you must provide us with:

1. Photos of damaged packaging.

2. Photos of damaged items.

**Damaged items must be returned to the return address provided by our customer support team for inspection**